Case Study: Modernizing Data Platforms for a Prominent E-commerce and Web-based Services company 

In the fast-changing world of online business, big players like e-commerce companies also need to keep up. Recognizing the importance of staying current, a major e-commerce and web-based services firm with a large customer base decided to upgrade its data platforms. They had a clear vision and found the right partners to start their transformation journey. 

Business vision: The company aimed to optimize costs and enhance its digital footprint as part of its digital transformation initiative. The goal was not just to adopt modern technologies but to overhaul their entire data platform for better efficiency and agility. 

Challenges: 

• Legacy systems: The company’s data platform was built on older technologies like Informatica. These systems, while reliable, lacked the agility and scalability required for modern data processing needs. 
• Complex ETL scripts: Over the years, the accumulation of highly intricate scripts for ETL processing has made it challenging to understand, manage, and modify them. This complexity hindered the company’s ability to quickly adapt to changing data requirements. 
• Knowledge gaps: The lack of comprehensive documentation and knowledge about legacy applications posed significant risks. Without proper documentation, the migration process could lead to data loss, inconsistencies, or system downtimes. 
• Cost inefficiencies: Maintaining and operating legacy systems was becoming increasingly expensive. The company was incurring high operational costs, which were affecting its bottom line. 

Solution approach: 

• Holistic data modernization: DataSwitch provided a comprehensive solution that addressed every aspect of data modernization. This included strategies for migrating schema, data, and the entire ETL process.
• Process converter solution: The DS Migrate Process Converter was a game-changer. It was specifically designed to convert Informatica codes into SnapLogic. This ensured that all legacy data and processes were accurately and efficiently transferred to the new platform.
• Collaborative engagement: DataSwitch’s Professional Service team didn’t work in isolation. They collaborated closely with the client’s in-house data team. This synergy ensured that the migration was not only technically sound but also aligned with the company’s business objectives and data needs. 
• Customized migration: Recognizing that every company’s data needs are unique, the solution was tailored to the specific challenges and requirements of the e-commerce company. This ensured that the modernized platform was a perfect fit for the company’s operational needs. 

Value delivered: 

• Efficient data processing: With the migration to Snaplogic, the company experienced a significant boost in data processing speeds. Complex queries that previously took hours were now executed in a fraction of the time. 
• Cost savings: By moving away from legacy systems and optimizing the data platform, the company realized substantial cost savings. Reduced operational costs, combined with the efficiencies gained from the new platform, had a positive impact on the company’s profitability. 
• Enhanced automation: The 80% automation achieved in the migration process meant that manual interventions and the errors associated with them were drastically reduced. This led to more consistent and reliable data processing. 
• Future-ready platform: With Snaplogic as their new data platform, the company was now equipped with a system that was scalable, agile, and ready to meet future data challenges. The platform’s flexibility meant that the company could quickly adapt to changing business environments or data needs. 

Fast facts: 

• Technologies: DS Migrate, Informatica, and Snaplogic.
• Engagement model: A combination of Platform and Professional Services. 

Conclusion: 

The Prominent E-commerce and Web-based Services company has demonstrated the effectiveness of vision, collaboration, and technology in its journey. By modernizing their data platform, they have not only reduced costs but also set themselves up for success in the digital era. With a streamlined and effective data platform, they are now able to provide improved services to their vast customer base and continue driving progress in their industry with renewed energy.